Satisfy me
Handling a Disgruntled [Customer] Me 2 WEEKS AGO – After booking my Easyjet flight to London and the Gatwick Express (tip: book this from the Easyjet website and you get additional discount, aside from the discount you get for booking online), I decided, upon Queen Victoria’s insistence, that I book my train to Sheffield ASAP. She said that it’s best to book advance so I get a seat reservation. The football match between Manchester United and Sheffield United might cause a rise in passenger booking, so I should not be risking buying last minute tickets, she added. OK fine my dear Queen Victoria, I am your obedient and loyal subject, thus I will obey your order. I am going to book online. Now. So as told, I went to Midland Mainline’s website. Typing into the keys of my laptop, I thought - ah great, online booking is the greatest internet invention after blogs. Quickly, I browsed through the timetables and right away experienced a severe headache. Ugh, whoever designed this? I proceeded...